Car Park & Box Office Open: 4pm

Doors: 6.30pm

Event starts: 8pm

Curfew: 10:30pm

Late arrivals may not be permitted until suitable break.

No photography/recording allowed.

Running times are a guide and are subject to change.

Download your tickets to the Ticketmaster App

IF YOU HAVE PURCHASED YOUR TICKETS ONLINE THROUGH THE ARENA OR TICKETMASTER THEN...

Do this before setting off to the event

Either add to your Phone Wallet or download & secure in the Ticketmaster App

SCREENSHOTS WILL NOT WORK 

We also recommend that once you have downloaded your tickets that you transfer your tickets so that all those attending the show have their own tickets on their own phone  - click on the below link to view the benefits of transferring tickets to all members of your party.

THERE IS NO CAR PARK ACCESS OR QUEUING UNTIL CAR PARK & BOX OFFICE OPEN

On-site car parking for this event is on sale now. We encourage all customers to book parking as soon as possible.

All bags larger than 30cm wide x 40cm long x 20cm deep (approx. A3 sized) are strictly prohibited.

Rucksacks/Backpacks/Cool Boxes are not permitted and there is no facility to store prohibited items.




There are payable luggage storage locations based at Premier Inn Hotels both near the Arena and Meadowhall. More information here 

Our new Evolv Technology AI security screening system is now in use. There’s no need to remove items from your pockets. The scanners are safe for everyone, including those with medical conditions.

We recommend that you arrive as close to the doors open time as you can and keep the items that you bring with you to a minimum as this will delay your entry. More information on safety & security and the Evolv screening system can be found on the link below...

We have the following facilities available to assist those with accessibility needs:

Lifts available Entry B & C

Ramp Blue concourse

Assistive Listening Devices

Changing Facilities

Accessible Toilets

Quiet Room

Contact Access Team on 0114 256 5593 or via email accessteam@utilitaarenasheffield.co.uk

If you have booked one of our Premium Experiences please ensure you read all of the information sent to your email address from our Premium Team.

Utilita Arena Club Experience – Our Arena Club doors open at 6pm, please aim to arrive for this time to give you enough time to enjoy your food and drink. Make your way to your dedicated entrance at the far end of the RED concourse where you see an illuminated sign above the entrance to the Arena Club. Please DO NOT join any other queues!

Utilita VIP Lounge Premium Upgrade – The Utilita doors for this experience open at 6pm. Please make your way externally, to the end of the BLUE CONCOURSE doors (opposite the tram stop). DO NOT join any of the queues on the concourses. The Utilita Lounge entrance has an illuminated sign above the doors.

For this show, National Merchandise will have a truck outside Entry B, open from 4pm. You can also purchase official tour merchandise inside the venue from stands on Red & Blue concourses once the venue opens.
 

Only food & drink purchased in the venue can be consumed in the Arena - an empty refillable plastic bottle can be brought into the venue (no more than 500ml) but no other food or drink is permitted.

Click here to view further information on the venues Food & Drink options.

Should you have any specific dietary needs that you think we may not cater for or any further questions about our catering provision please contact us as far in advance of the show you are attending as possible so we can try to assist - please email us so this can be looked at ahead of your visit customerservices@utilitaarenasheffield.co.uk.

Got any questions not seen answered above, visit our FAQs.

If you need any further assistance please email us