Steelers v Cardiff Devils
Season ticket fixture
Sunday 14 November 2021, 16:00 PMTickets
Latest Coronavirus Update
Welcome Back to the Arena! We look forward to seeing you!
Things may be a little different when you return so we wanted to let you know what will be in place for your visit.
Sunday 14 November 2021 Steelers v Cardiff Devils 4pm face-off doors open 2.30pm
Steelers v Devils here at the HOUSE OF STEEL - tickets on sale 9am Friday 8 October
From this season, the Steelers have implemented the following procedure on under 5's tickets.
These tickets can now only be obtained online at the same time as an adult ticket, and these tickets are only free when purchased in the second tier.
If purchasing tickets in the first tier the standard child rate will of £9 will apply.
Doors open 90minutes ahead of face-off
Arena counter sales open - Box Office opens 3 hours ahead of face-off
Arena counter sales close - Box Office closes at the end of the first period
Advanced on-site ice hockey car parking tickets pre-booked are £5 per game or £7 if booked on day of game - please note that pre-booked car park tickets are not transferable.
Please note our car parks are cashless & only card payments will be accepted. Our Food & Drink catering stands are also cashless.
For any further questions please email firstname.lastname@example.org
Further updates available on the Arena Facebook, Twitter & Instagram pages.
Click on dropdown below for further event & parking information, security & running times......
All tickets including accessible tickets are available online through our ticketing partner Ticketmaster - click here for a how to book guide.
Concessions & Children Aged 5 through to under 16 years tickets are offered to those who are Senior Citizen aged over 60, Student, Registered Disabled or aged 5 through to under 16. If purchasing concessionary or child tickets please ensure you have the relevant ID with you when both purchasing and attending the event as you will be asked for proof of entitlement to the ticket you are using to gain access to the game. If you are unable to provide this proof you will be unable to enter the venue on the ticket you hold & will be required to upgrade to a full price adult ticket to enter the venue. Click here for acceptable forms of I.D.
Security, timings, safety & security of all customers continues to be our highest priority - please arrive as close to the doors open time to help facilitate the procedures below.
We are in constant liaison with officers from the government’s anti-terrorism unit to ensure that we are following Home Office guidelines and have up to date intelligence.
Specifically following recent events we are implementing heightened security procedures. However, because of the sensitive nature of these protocols, we cannot elaborate further on the specific details. We would ask that customers be patient and understanding where this might impact on queue times and / or the prohibition of items permitted on the premises. We will make every effort to communicate this information to customers as quickly and clearly as we can.
We would always recommend customers check our web site & facebook page before you travel & that you also arrive at the venue as early as you can to minimise possible delays in accessing the venue.
The venue is covered with surveillance cameras that operate inside & outside the venue 24/7.
Customers may be searched or wanded before they are allowed access to the venue. If you or your bag aren't searched and/or wanded that doesn't mean the stewards are not doing their job - searchers are just one component of the security measures in place.
It is a criminal offence to bring smoke bombs, flares & fireworks into the venue - for a full list of prohibited items click here.
No bags larger than an A3 size (approximately 40cm x 35cm x 19cm) will be permitted in the venue.
Please keep the number of personal belongings you bring with you to an absolute minimum - any items you bring to an event will be subject to additional searches and slow your entry to the venue & may, in some cases, prevent your entry.
The additional security procedures will slow entry to the venue and we advise that everyone arrives as close to the doors open time is possible.
On a show day there will be no access to the venue until 3pm - this includes no customer queueing as well as the Arena's on-site car parks for which you must have a valid car parking ticket or permit to access. Further info on purchasing parking tickets available here.
Anyone arranging to drop-off, meet or pick-up someone from an event must do so away from the venue and the car parks. We understand this can be inconvenient but is a necessary measure for the security of everyone coming to the venue. If any member of your party has mobility issues our car parking staff will make every effort to offer a suitable drop-off location but this is based on the traffic conditions at the time of your arrival and may not always be possible.
If you require medication with you when attending an event click here for our procedures.
If you have specific dietary requirements that require you to bring food/drink not provided by the venue click here for our procedures.
We know that many Ice Hockey fans attending games at the Arena exchange birthday presents & gifts, particularly at Christmas, with fellow ice hockey supporters, but again, for reasons of security, we ask that these are exchanged away from the venue and not brought to the Arena as wrapped items cannot be allowed in.
Please never leave your items unattended and report any suspicious activity to a venue steward @ShowsecUK.
We thank you for your understanding & patience for the additional entry waiting time the above measures may lead to and ask that you forward these procedures on to other customers coming to an event at the venue.
Above all be safe and enjoy your visit.
CAR PARK SEASON TICKETS for the 21/22 season are now off sale - these tickets were priced £108 for S/T holders & £120 for non S/T.
You have guaranteed your event ticket so make sure you guarantee your on-site parking space.
Parking spaces in the on-site Arena Car Parks are available online.
Advanced purchased car park tickets are cheaper than those purchased on the day (if available) and will guarantee you a reserved on-site hassle free space.
If available parking tickets may still be purchased on the day, but we would strongly advise advanced booking. Please note that our car parks are cashless and only card payments are accepted.
Advanced tickets for cars will be £5, compared with £7 when purchased on the day for Steelers Ice Hockey fixtures here at the Arena - please note that pre-booked car park tickets are not transferable.
When booking your parking the time displayed next to the game date refers to the performance time of the show you are attending.
You can access the car park from 2 hours prior to doors open time on the day of the fixture.
Further traffic & travel advice available here.