Car park opens 3 hours ahead of face-off time

Arena counter sales open - Box Office opens 3 hours ahead of face-off

Arena counter sales close - Box Office closes at the end of the first period

Doors open 60 minutes ahead of face-off

Timings vary each fixture so just click on the link below and select the game you are attending to view the fixture face-off time and opening times of the car park.

For Sheffield Steelers Ice Hockey fixtures advanced tickets for cars are priced £7.50. If not sold-out and space available on a match day parking tickets are priced £10 and can only be purchased at the car park entrance on arrival by card on a first come first served basis.

For all other events parking tickets are £14, whether purchased in advance or, if available, upon entry to the car park. If you don't purchase your parking at the time of booking your event tickets, dependent upon the delivery method you choose there may be a fulfilment fee.

We only accept card payment at the venue.

Below is a list of items that are not allowed into the venue, it includes but is not exclusive to so please don't bring anything with you to the event that can't be left in the car should the stewards tell you that an item is prohibited at the event you are attending - we don't have storage for prohibited items....

• Flammable liquids in any container
• Any liquids of more than 100 ml liquids *
• Masks and helmets
• Glass, cans, aluminium bottles or thermoses of any kind Cushions (small perfume bottle of less than 100 ml will be permitted) *
• Laser pens/pointers
• Large/golf umbrellas
• Knives or weapons of any kind (constructed or adapted articles)
• Illegal drugs or substances
• Alcoholic beverages
• Large studs and chains
• Fireworks, smoke bombs, flares, confetti or glitter bombs or sprays
• Aerosol cans (hairspray, mace pepper spray etc.)  Small travel size aerosol cans less than 100ml are permitted
• Any concealed or wrapped packages of which the contents cannot be examined
• Luggage & large bags 
• Video equipment, professional cameras, laptops, Ipads & Go Pro
• Signs, banners, balloons, flags on poles or selfie sticks - poles with/without any attached items can not be any longer than 1 foot
• Anything else which we deem to ruin the enjoyment or viewing experience of others or otherwise stipulated by the promoter or organiser
   

It is a criminal offence to bring smoke bombs, flares & fireworks into the venue.

* Patrons with accessible and medical requirements/equipment will be considered on an individual basis but we encourage you to contact the venue in advance for ease of entry - click here to contact us.

All season ticket holders have their own dedicated Club & Entrance into the Arena - located in the Arena Club at the end of the external Red Concourse where you enter through the red doors which has illuminated Arena Club signage above the doors.

Concourse can by accessed via lifts located on the ground floor Entries B & C or via an external ramp located Blue side of the building close to Entry C.

If you realise that you have lost something during your visit to the Arena whilst you are still inside the arena, please go to the Information Point on Green Concourse and report the item which has been lost. If the item isn't here then your details will be taken and we will contact you if the item is handed in. If you have left the event and realise you have lost an item email our Customer Services Team.