Car park opens 3 hours ahead of face-off time

Arena counter sales open - Box Office opens 3 hours ahead of face-off

Arena counter sales close - Box Office closes at the end of the first period

Doors open 60 minutes ahead of face-off

Timings vary each fixture so just click on the link below and select the game you are attending to view the fixture face-off time and opening times of the car park

For Sheffield Steelers Ice Hockey fixtures advanced tickets for cars are priced £14. If not sold-out and space available on a match day parking tickets are priced £17.50 and can only be purchased at the car park entrance on arrival by card on a first come first served basis. 

For all other events parking tickets are £18.50, whether purchased in advance or, if available, upon entry to the car park. If you don't purchase your parking at the time of booking your event tickets, dependent upon the delivery method you choose there may be a fulfilment fee.

We only accept card payment at the venue.

We work with Meadowhall & Supertram to offer alternative free off-site parking on sold-out Arena Car Park shows - click here for further information.

Below is a list of items that are not allowed into the venue. The prohibited items list below is not exclusive and other items can be classed as prohibited on a show so please always check before you travel.

We strongly recommend you keep any items you bring with you to an absolute minimum and leave these at home or in the car - if the stewards tell you that you can't bring an item into the venue you will need to make alternative arrangements as we don't have storage facilities at the venue.

• Flammable liquids in any container
• Any liquids of more than 100ml*
• Masks and helmets
• Glass, cans, aluminium bottles or thermoses of any kind (small perfume bottle of less than 100 ml will be permitted) *
• Laser pens/pointers
• Large/golf umbrellas
• Knives or weapons of any kind (constructed or adapted articles)
• Illegal drugs or substances
• Alcoholic beverages
• Large studs and chains
• Fireworks, smoke bombs, flares, confetti or glitter bombs or sprays
• Aerosol cans (hairspray, mace pepper spray etc.)  Small travel size aerosol cans less than 100ml are permitted
• Any concealed or wrapped packages of which the contents cannot be examined
• Rucksacks/Backpacks, luggage & large bags 
• Video equipment, professional cameras, laptops, Ipads & Go Pro
• Signs, banners, balloons, flags on poles or selfie sticks - poles with/without any attached items can not be any longer than 1 foot
• Anything else which we deem to ruin the enjoyment or viewing experience of others or otherwise stipulated by the promoter or organiser
   

It is a criminal offence to bring smoke bombs, flares & fireworks into the venue.

* Patrons with accessible and medical requirements/equipment will be considered on an individual basis but we encourage you to contact the venue in advance for ease of entry - click here to contact us.

The Sheffield Steelers have a vast range of hospitality experiences, from the luxury of The Beat Lounge, to the private Beat Boxes, to upgraded seats on The Sky's Edge, there's something for every occasion

Utilita Arena Sheffield is pleased to confirm that the exclusive pre-game lounge for Sheffield Steelers Season Ticket Holders will once again be available throughout the 2026/27 season.

Following the Arena's recent front-of-house improvements, the pre-game lounge is now located in Nova, a modern hospitality space designed to enhance the matchday experience.

Nova offers:

• Ground floor access via Entrance C

• Step-free access with no stairs or lifts required

• Entry from 90 minutes before face-off, providing access 30 minutes before general admission

• Food and drinks available to purchase before every home game

• A relaxed space for Season Ticket Holders to meet before the game

Ahead of each home fixture, Associate Coach Carter Beston-Will will once again join supporters in Nova to provide his thoughts on the evening's opposition, discuss the team's preparations and answer questions before the Steelers take to the ice.

Nova provides the perfect setting for Season Ticket Holders to meet friends, enjoy refreshments and soak up the pre-game atmosphere before every home fixture.

Entrance to the venue is via the external stairs which take you up to the concourse - for customers that require assistance with stairs there are lifts located on the ground floor Entries B & C plus an external ramp located Blue side of the building close to Entry C.
 

If you realise that you have lost something during your visit to the Arena whilst you are still inside the arena, please go to the Information Point on Green Concourse and report the item which has been lost. If the item isn't here then your details will be taken and we will contact you if the item is handed in.

If you have left the event and realise you have lost an item email us lostproperty@sheffieldarena.com

Lost property is held at the Arena for 1 month after which time is then donated to local charities.